Student Email

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How to Use Your OTECH Student Email (Office 365)

All actively enrolled students get an OTECH email account. You will use this account for email, Canvas, and OTECH Computers.

Check your student email often—important messages go there!

When do I get my Account?

Your account is ready the day after you enroll or re-enroll.

What is my Email Address?

[FirstName].[Lastname][Last4ofStudentID#]@omail.otech.edu

Example: Joseph Anderson-Doe → Joseph.AndersonDoe1234@omail.otech.edu

No spaces, hyphens, or apostrophes will be included in your email.

What if I have two last names?

We remove hyphens, spaces, and apostrophes:

Example: Joseph Anderson-Doe → Joseph.AndersonDoe1234@omail.otech.edu

What is my Password?

Your orientation email will include your password.

First-Time Login

The first time you log into your account, you will be prompted to set up two forms of verification, your personal phone number and personal email address, to help reset your student email password in the future.

1. Add a Mobile Number:

   • Enter your mobile number and select the option to “Receive a code” via text or “Call me” to receive a phone call. Click Next.

2. Verify Mobile Number:

   • After receiving the verification code via text or phone call, enter the code and click Next.
   • A message will appear on screen confirming that your phone number has been registered successfully. Click Next.

3. Add a Personal Email Address:

   • Enter a personal email address. Click Next.

4. Verify Personal Email Address:

   • After receiving the verification code via your email, enter the code and click Next.
   • A message will appear on screen confirming that you successfully set up your security info. Click Done.

*You will be asked to verify/update this information every 6 months.

Forgot Password

Please note, these steps will only be applicable if you have already followed the First-Time login instructions above and set up a recovery email and phone number. If you have not done so and do not know your password, please contact the IT Help Desk. Instructions for doing so are provided below.

Follow the steps below to reset your own password.

1. Initiate Password Reset:

   • To reset your student email password, open a web browser and go to office.com. Click Sign in.
   • Enter your email address and click Next. You will be directed to a page where you can enter your password.
   • Select “Forgot my password” to begin the password reset process.

2. Verify Your Identity:

   • Follow the prompts to send a verification code to your recovery email and your mobile device via text or phone call.
   • You need to verify your identity using both your recovery email and your phone to reset your password.

3. Reset Your Password:

   • After confirming your identity, you will be asked to enter and confirm a new password.
   • Please ensure your new password meets the following criteria:
     • At least 8 characters long
     • Contains at least 1 uppercase letter.
     • Contains at least 1 lowercase letter.
     • Contains at least 1 number.
     • Contains at least 1 special character.
     • Once these steps are completed, your password will be reset, and the system will log you in.

Contact the IT Help Desk

If you are unable to reset your password yourself following the steps above or you are experiencing other issues related to your account. You can contact the IT Help Desk by emailing HelpDesk@otech.freshservice.com and include:

• Your full name
• A phone number where IT can reach you
• A brief description of the issue

*Please do not include your password or any sensitive information.

The IT Help Desk is available Monday through Thursday from 8:00 a.m. to 7:00 p.m., and Friday from 8:00 a.m. to 4:00 p.m., excluding holidays.

Summary of the Student Email Procedure

Ogden-Weber Technical College provides students with an OTECH email address to enable faculty, staff and administrators to communicate more effectively and efficiently with students. Appropriate use of email is essential to the success of this method for contacting students.

Responsibility for checking your email regularly

Email is an official mechanism of communication within OTECH.

Students are expected to check their email on a frequent and consistent basis in order to stay current with College-related communications. Students have the responsibility to recognize that certain communications may be time-critical. “I didn’t check my email”, an error in forwarding mail, or email returned to the College with “Mailbox Full” or “User Unknown” are not acceptable excuses for missing official College communications via email.

Educational uses of email

Faculty will determine how electronic forms of communication (e.g., email) will be used in their classes. They can make the assumption that students’ official OTECH email accounts are being accessed, and use email for their communication accordingly.

Using other email accounts

Students wishing to have email redirected from their official OTECH address to another email address (e.g., @aol.com, @hotmail.com, or some other email account), may do so, but at their own risk. The carrier will provide a mechanism that allows students to forward their official OTECH email to another email address. The OTECH will not be responsible for the handling of email by outside vendors. Having email redirected is the responsibility of the student.

Privacy, security, and confidentiality

Electronic mail systems should in no way be regarded as a secure medium for the communication of sensitive or confidential information. Because of the nature and technology of electronic communication, the College can assure neither the privacy of an individual’s use of electronic mail resources nor the confidentiality of particular messages that may be created, transmitted, received, or stored thereby.