Complaints/Grievances

General Student Complaints

Students are encouraged to discuss their complaints with college employees most closely related to the complaint in an attempt to allow due process and resolve the problem at the level immediate to the parties involved. If students are not comfortable discussing their complaints with the involved party, or are dissatisfied with the response they receive, they can seek the assistance of the Student Support Specialist or Director.

If the complaint is not resolved after speaking to the parties listed above, the student may choose to complete an Informal Student Complaint Form within and submit the completed form to the Student Support Specialist or Program Director within 10 school days of the incident.

Student Complaint Form →
Student Appeal of Grievance/Sanction Form →
Student Grievances and Sanction Appeal Policy →

Discrimination, Sexual Harassment, Sexual Violence, and Related Conduct Complaints

If the complaint is related to civil rights, discrimination, sexual harassment, bullying, or ADA compliance, students should file a complaint by visiting the College Title IX page and click on the “file a complaint” link, or by contacting:

Jenna Snyder
Compliance Specialist/Title IX & ADA Coordinator
CS112
ada@otech.edu
801-627-8321

Title IX, Sexual Harassment, Sexual Violence, and Related Conduct policy →

Quality of Education Complaints

Students who have complaints relating to the college’s quality of education or other issues appropriate for its accrediting body to consider, can file a complaint with the Council on Occupational Education at:

Commission on the Council on Occupational Education
7840 Roswell Road, Building 300, Suite 325
Atlanta, GA 30350
Phone: 770-396-3898 Fax: 770-396-3790
www.council.org

Copies of documents describing the college/university’s accreditation and state approval are available for review upon request.

Deceptive Practice Complaints

Students who have complaints against the college relating to fraud, false advertising, or other deceptive practices can file a complaint with the Utah Division of Consumer Protection, 160 East 300 East, 2nd Floor, Salt Lake City, UT 84111, Telephone No. 801-530-6601, Toll Free in Utah at 1-800-721-SAFE or online.

In addition, students involved with distance and correspondence education can file a complaint with their state’s enforcement authority. A PDF list of state enforcement agencies may be downloaded here.